Our Customer Service department is available 18 hours a day, on all week days. We strive to solve all customer Publicator issues within a 24 hour response time, however in most cases we manage to do it much quicker, often with a few hours.

We are happy to assist you. To solve your problem quickly, the preferred method of contact is to send an email to support@zmags.com or submit a ticket with a brief description of your problem.

If you prefer to speak to us directly you call us on any one of on the following telephone numbers:

Customer Service Phone - America: +1 866 944 8528

Customer Service Phone - International: +44 (0)845 193 6780

Customer Service Phone - Denmark: +45 70 20 80 06

Or alternatively click the live chat button on the left hand side to start chatting with one of our customer service representatives.

Please watch this tutorial that guides you through the process of creating a Zmags publication.

If the problem persists, you are welcome to send the file to support@zmags.com with a brief description of your issue.

All Zmags Publicator customers can take advantage of a wealth of learning and development resources including our comprehensive set of guides, knowledgebase articles, best practices and video tutorials to help you out. We also run twice weekly webinar sessions with one of the experienced Zmags trainers. To sign up for a session, please visit the following Webinar page.

Please visit the University section of the community for tutorials, web demos and our knowledgebase library, or click the Customer Service tab, if you have specific questions for our support team.

For technical questions please contact support@zmags.com.

If your request is regarding an improvement to this site, please feel free to write a comment here in the Feedback forum.

Nominations for the Zmags Award takes place every month. The goal is to promote extraordinary collateral to inspire other users. The nominated Zmag will be famed through promotion in Zmags newsletters, within this community and as a key reference in Zmags overall marketing.

To nominate a cool Zmag you can either send a link to award@zmags.com or you can post your nomination in the Zmags Awards forum, in this Community.

You should have a look at the many options in the forum folder Promotion Options. The best ideas about getting more readers and engaging them through great interactive experiences are shared here.

Feel free to post a link to your own Zmag with a few comments on why it is worth looking at.

Yes, there is no fee when using content that is shared within the Zmags Community.

The folder entitled Flash Elements, under Share and Promote in the forum, is a great place to share your Flash work. Simply create a new thread with a short description of your component and include a link to a live sample. For simplicity please save your project as a zip file and upload it when creating the new thread.

Zmags holds no responsibility for content generated by other users works in all environment. Please test any Flash components carefully before deploying it on a live Zmag.

In each forum thread you can find a subscribe link. Clicking this link gives you various options to subscribe to the content. You will be notified via email when posts are added to thread.

The same feature is available on the blog. You can also subscribe to the blog using an RSS feed.